Frequently Asked Questions
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There is a 6-piece minimum for all orders.
Please note that you can mix and match products being printed or embroidery on.
For example you can get 2-White Tees, 2-Navy Tees and 2-Polos = 6 items (with same location) being Screen Printed or Embroidered on.
Your order will be sent via UPS. We expect UPS packages will arrive to you within 2-4 days of shipping.
When you place your order, just let us know where you would like us to ship it.
To get a price quote on a design you have just created, click on the Price and Ordering Tab in the Designer.
It will analyze your designs for colors and stitches used.
Enter quantities for the sizes needed.
Your Quote will appear at bottom.
Usually it will take about 7 to 10 business days to ship your order.
Sometimes, it does take more time.
If you need your items ASAP, please enter your deadline info in the Design Notes Tab, of the Designer page.
We will do our best to meet your deadline.
The Quality of the artwork supplied to us can have a substantial effect on the preparation time required.
High contrast & crisp artwork yeilds the best results. The best method for supplying artwork is to provide us with a VECTOR computer file.
We will also accept actual size, color separated positives on clear film, emulsion side up (correct reading).
Preferred File Types are Computer Generated Artwork - Corel Draw(.cdr), Corel Photo-Paint, Adobe Illustrator(.ai), Photoshop(.psd .pdd)
Suitable digital art is provided in a Vector format(.eps, .ai or .cdr) & is printable as it appears from you.
Please supply all Computer Artwork in PC format when possible.
If Macintosh format must be used, Corel & Adobe files are acceptable.
Compressed files are fine. We use dot values between 15 and 45 lines per inch.
Do not embed objects in the file(s).
Font Information - Convert text to paths, curves or outlines (vector art). Text that is converted in this manner can no longer be edited as text.
No need to send font files with your art files.
1. Upload it on this website by using our Designer page.
2. E-mail (artwork@unionoutfitter.com)
Email us your logo, we can accept files 10MB and under in size.
If your file is larger, we suggest using www.yousendit.com for files upto 100mb.
Basic artwork is considered straight line type, or editing type on a current logo you have on file.
There will be no charge for artwork, when supplying art in a suitable digital format.
"Camera Ready" is no longer a valid term in today's digital world. Anything that is not "computer-ized" art wil have to be "scanned" into computer digital form and will require re-building and a set up fee will be incurred. (example: a drawing on paper or a printed garment)
Basic art fees for redrawing a design or recreating form clip art, copy or excessive typesetting are as follows:
1 color $15.00
2 color $20.00
3 color $25.00
4 color $30.00
5 color $35.00
6 color $40.00
7 color $45.00
8 color $50.00
If extensive artwork recreation or designing from scratch is required, art fees will be $20 per hour.
Four Color Process, Index or Simulated Process: Art fees are $100-$150 when color separation films are not supplied, $50 per design if you supply the color separated film positives.
Black & White Photos: Black & white photos will be done as a half-tone using discretion & will cost $25 per image to create.
Screen Printing Costs Page
Screen Printing Fees are based on [(#Products X #Colors)X #Locations] plus Shipping, Screen and Artwork Fees.
One free screen per quanity. Standard screen sizes are 12"x13"(adult), 9"x9"(youth), 4"x4"(crest) & 3"x13"(sleeve).
Oversized 15"x17" screens are also available for a charge of $30 each.
Add a $10 wash-up fee for ink changes.
Embroidery Pricing Page
Reorders: Order the exact same embroidery file at the original price, plus a less than minimum set-up fee of $15.
Tape charge: There is a one time programming charge of $10 per thousand stitches($20 minimum). All tapes are produced in-house.
Tape fees can be avoided by supplying us with embroidery files compatible with Tajima embroidery systems or Melco condensed format, or by choosing one of our stock fonts.
Dakota files can be purchased at cost plus $10 setup for the left crest or $25 for full backs.
Yes, Names can be embroidered on each item: $4.00 each for the First Name only, $5.00 each for Last Name only,
and $7.00 each for First and Last Name when using standard block or script letters no larger than front crest size.
Larger lettering will be priced by stitch, but there are no tape fees.
Just add your Names in the Design Notes section of our Custom Designer page.
Yes, We can use Metallic thread. Please double the price of regular thread.
Yes, We use products produced by numerous mills, & therefore cannot be help responsible for slight variances of dye lots between different labels or different sizes of the same label.
No, all products purchased MUST be Screen Printed or Embroidered.
Yes, Samples will be provided upon request at prices listed in catalog, plus freight.
Yes, Upon request, a swatch proof of your embroidery design will be sent to you for the cost of freight only.
Product proofs are available for the unit of the item plus shipping, embroidery & tape fees.
Yes, We will polybag goods for $.30 per item.
We accept Credit Cards and Checks. We also will accept payments via Paypal.
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